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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Denardo

August 13, 2024

1  out of  5
rating by Danielle Denardo
"Horrible service. Incorrect quote, and then they sent my refund check to the wrong place after I was assured it would go to my mortgage company."
We responded:
"Hi Danielle, I am unsure what may have incorrectly quoted but I am looking into that to see what may have happened. As for the check we did have to send in a written request for our billing dept to send that to anyone other than the named insured on the policy. I do see that we had that taken care of and the check was sent to your mortgagee on Thursday 08/08/24. "
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Dee

July 4, 2024

1  out of  5
rating by Dee
"Matt scaling is a fraudulent insurance agent and an outright racist. He conspired to try to cheat me out of money overcharging me on my premium and when I respectfully asked about the details he told me not to call no more but only respond in writing. If you are smart you would find someone else and not deal with this racist known as Matt scaling."
We responded:
"This review is false and libelous. This customer had a simple issue, the resolution to which was also simple and required no action on his part and at no point was anyone cheated out of money. Instead, this customer "respectfully" spent nearly 5 hours of my agency's time on the phone, having the situation explained to him multiple times. I myself spoke directly to this customer to explain things, however this did not stop him calling in. I cannot allow one customer to monopolize the time of my service staff to the detriment of my other customers so we advised him to only communicate via email in regards to this issue to hopefully reach a conclusion. The accusations of racism are also entirely baseless and an offensive way to try and disparage myself and my staff."
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Kiersten Rivera

February 23, 2024

5  out of  5
rating by Kiersten Rivera
"Thank you to Megan for assisting my husband and I with switching our insurance over to State Farm! She is very knowledgeable and polite. Also, can’t beat the price - we are very pleased!"
We responded:
"We greatly appreciate you taking the time to leave us a kind review! We're glad Megan could help with your insurance needs at such a great rate."
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Emie Deming

February 1, 2023

5  out of  5
rating by Emie Deming
"Brooke did an excellent job finding the person policy for my family and I. I was quoted and anelle to get insurance that same day. and she took the time to make sure she was thorough. She explained everything to me. I highly reccomend reaching out for first time insurance buyers."
We responded:
"Emie, thank you so much for such a wonderful review. We appreciate you trusting our agency with your insurance needs!"
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Cam Mac

August 7, 2022

1  out of  5
rating by Cam Mac
"Update: (approximately 3 months after switching over to State Farm) A rep that conviently no longer works there deceived me. She gave me a very low price for my premium which was believable considering that I do not have claims and haven't had claims in years. The deception was in order for me to maintain the very low premium, one of the requirements was for me to hook up their driving monitor inside of my car. This was never explained to me. Since I did not hook the device up, my premium shot up about 70 extra dollars per month which is ridiculous! I do not want State Farm riding every where that I go nor do I need them to monitor my driving as my clean driving record should speak for itself! Currently I am looking to find another auto insurance company. ⛔️Beware: Once you are given a quote please verify if that quote is contingent on if they can hook up their device in your car"
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Nidhi Mittal

July 7, 2022

1  out of  5
rating by Nidhi Mittal
"The most irresponsible agent ever met. Give wrong quotes and does not have knowledge of the products. I will not recommend him to anyone."
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Talitha Johnson

June 17, 2022

5  out of  5
rating by Talitha Johnson
"Angela Henderson was awesome with getting me a policy with better coverages than I had. She took the time to ask me valuable questions and made her recommendations from there. No one ever explained insurance to me, I just knew I had to have it. Give her a call so she can help you like she helped me!"
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Zara Soomro

May 28, 2022

5  out of  5
rating by Zara Soomro
"I've worked with this agency for my renter's insurance for the apartment, and now I'm happy to say that I have also worked with them for my car and homeowners insurance. This agency has made it so easy to get insurance and my agent was very helpful in explaining what goes in the policy and what would be needed. He gave me plenty of options and o felt very informed and involved in the process. The agency continues to check to see if everything is okay."
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S Yunas (Buyer)

May 17, 2022

5  out of  5
rating by S Yunas (Buyer)
"Leneir Johnson at Matt Scaling State Farm saved me over $955 among auto home and umbrella policies."
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Ryan Shelby

May 13, 2022

5  out of  5
rating by Ryan Shelby
"I called in to get a quote on three vehicles. Now I am saving $600 with Matt Scaling. The staff was very helpful and I would recommend this agency to anyone."
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J.L. Evans

May 10, 2022

5  out of  5
rating by J.L. Evans
"Great company, highly recommended!!!"
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Gulfcoast Tree Remo Remo

May 10, 2022

5  out of  5
rating by Gulfcoast Tree Remo Remo
"Great people, professional environment, what more can you ask for. I recommend to any and everyone!!"
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Jonathan Wiltz

May 5, 2022

5  out of  5
rating by Jonathan Wiltz
"Save money in my pockets!"
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JC Hamilton

May 5, 2022

5  out of  5
rating by JC Hamilton
"Switching insurance agents and agencies, is not alway a fun process. Linear was a pleasure to work with, and he walked me through the process. He also saved me some money!!!"
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Dylan Sowell

April 27, 2022

5  out of  5
rating by Dylan Sowell
"Matt and Leneir were very helpful in helping me to save over 60.00 in car insurance and over 400.00 in home insurance. I Highly Recommend this agency. -Thank you"
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Charlie Williams

April 14, 2022

5  out of  5
rating by Charlie Williams
"Mr Johnson helped save me money with State Farm. He explained everything clearly. Very Satisfied"
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Nesby Phips

April 13, 2022

5  out of  5
rating by Nesby Phips
"Switched to State Farm. Matt and Leneir were very helpful. Saved over $80/month."
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Leigh-Ann

April 8, 2022

5  out of  5
rating by Leigh-Ann
"I was very nervous switching my insurance companies, as i had been with mine for 4 years, until now. Miss Angela was an absolute ALL STAR. She not only saved me hundreds of dollars for BETTER coverage but she made the entire experience absolutely wonderful. She is friendly, knowledgeable, and kind hearted. She truly wants to help you get the best coverage for the right price. If I could give her more than 5 stars, I absolutely would. I cannot recommend Matt and Angela. They are 100% the best experience I have ever had dealing with Auto, Home and Life insurance. If you are thinking about switching or looking to start a new policy, it is free to check and see what they can do for you."
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KESHA “CONFIDENCE CONVERTER” JACKSON

March 24, 2022

5  out of  5
rating by KESHA “CONFIDENCE CONVERTER” JACKSON
"State Farm's agent Angela Henderson provided me with exceptional service while she provided me the best quote possible. I am big on the customer service I receive from organizations and Angela hit the mark for me. I would definitely recommend them!"
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Channel Seven

March 23, 2022

5  out of  5
rating by Channel Seven
"An absolute pleasure and ease to do business with. Thank you again."
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Alicia Rachal

March 22, 2022

5  out of  5
rating by Alicia Rachal
"Matt and his staff were great at explaining insurance coverage and helped with getting a lower rate -Thank you"
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Tony Scieneaux

March 21, 2022

5  out of  5
rating by Tony Scieneaux
"Top notch agency! Mr. Johnson provided excellent service to meet my insurance needs. I’m recommending all my family members to them"
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Chuckita Walker

March 18, 2022

5  out of  5
rating by Chuckita Walker
"I’m moving from Illinois to Plano, Texas, I’m extremely nervous for my big move and need help with transitioning especially switching my insurance. I google State Farm in Plano and I was very impressed with the wonderful things others said About the office especially Angela Henderson. I called the number listed on google and Angela answered the phone. I told her what was going on and I needed to get ideas about Texas insurance rates and needed coverage. She assisted me with all my question so when I make it to Texas I’m definitely going to work with her in regards to starting my insurance. Angela even advised me of other things I didn’t think I needed such as life insurance, she didn’t sugar coat when telling me it’s not a option for me not to have it because I need it just in case anything happens to me it’s not fair to my boys to stress about making the needed arrangements without a financial strain. Thanks Angela"
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Mariela Gerard

March 17, 2022

5  out of  5
rating by Mariela Gerard
"Thank you Angela Henderson for taking the time to work with me after hours! Help me get a great quote, explained procedures and coverage well now I feel safer driving and at home. I highly appreciate you for taking the time and being patient!"
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lifewith amia

March 15, 2022

5  out of  5
rating by lifewith amia
"I had a wonderful experience! Angela is definitely knowledgeable when it comes to insurance, not only did she provide me the answers that I needed she as well helped me with adding things I didn’t know I needed to make sure my family and I are protected. No one ever took the time to explain what INSURANCE really meant. I would recommend her to all my friends and family…."